Subscription policy

Why you should choose a subscription

You will receive your favorite product at regular intervals without having to re-order the product each time. Of course, you will receive a discounted product price if you opt for the subscription model. You can easily find the discounted price in the price information.

At what intervals are deliveries made under the subscription model?

With the subscription model you will receive a delivery from TLL every 30 (thirty) days with your ordered favorite product. With each new delivery you will receive a new order and shipment confirmation by e-mail.

How long do I have to commit to the subscription?

TLL trusts in your satisfaction with the product and therefore grants you a monthly right of cancellation at any time - this can easily be exercised via your customer account in the online store or via the link contained in the confirmation e-mails for your ABO order.

Is it possible to change my subscription or adapt it to new needs?

Of course you can cancel your subscription every month and order a new subscription with a different product at any time via your customer account.

Is it possible to change my delivery address quickly and easily?

You can also do this at any time via your customer account.

How does the payment process work for subscription orders?

All payment methods of our online store are available to you (see our General Terms and Conditions).

Other

Further helpful information can be found in the General Terms and Conditions, the Return Conditions / Cancellation Policy as well as in the Shipping Conditions of TLL.

All offers are valid while stocks last. TLL therefore reserves the right to discontinue (chargeable) subscription models, this applies in particular if a service or subscription model is no longer available or the legal requirements change.